How does the Smart Bell work if there’s no battery?
It's magic! Sort of… Our activators are all equipped with micro generators that produce just enough power to send a signal to the receiver when the button is pushed. This eliminates the need for changing batteries and it’s more efficient! We know it kinda sounds like Star Trek, but except with dogs instead of Klingons.
How far apart will the activators and receivers communicate?
Our activators have a range of 1000 feet and should communicate well with receivers as long as there isn’t too much interference.
How many tones and volume levels are there?
Our Smart Bells come with 38 different tones and 4 different volume levels.
Can I put an activator outside in the cold?
Unless you live in an igloo, our Smart Bell should work pretty well outside during the winter months. It has an operating temperature of -20℃ to ~60℃ and is water resistant as well!
How old does a puppy have to be to start using the Smart Bell?
We know your puppy is a genius, but one of the most common mistakes we see is people expect too much from a puppy too quickly. We recommend you start using the Smart Bell after your puppy already has a basic understanding that she should go potty outside. Generally that might be around 4 or 5 months old, but every puppy is different.
Once your puppy is no longer having “accidents,” it’s fair to start teaching her to “ask” to go outside using the bell. Remember, she is still a puppy, so be patient!
My dog just rings the bell for attention, what should I do?
When your dog is first learning to use the Smart Bell, he will probably figure out he can push it just to get a treat. It’s OK to reward him for that at first, but after a few days you can just ignore him if you know he doesn’t have to go potty. Use your best judgement. Eventually he will learn to use the bell only when he has to go outside.
Can I use the Smart Bell outside?
Yes. The Smart Bell is weatherproof and waterproof. Some people prefer to install the Smart Bell outside so their dog has a way to ask to come back indoors.
My dog seems to be afraid of the bell, what can I do?
The volume on the Smart Bell can seem very loud at first and startle some dogs. We recommend you put the volume on a much lower setting. Or, you can even unplug the “receiver” piece so there is no sound at all. Simply, reward your dog for sniffing or bumping the bell. After a few positive training sessions, slowly introduce the sound again on the lowest volume or by placing it further away.
Can I use the Smart Bell in an apartment?
Yes, you can use a Smart Bell in an apartment if your puppy or dog is already potty trained. Sometimes it takes longer for the dog to make the connection because you have to walk further to get to the potty area. We recommend you take the same route every time and head to the same potty spot every time. Dogs will quickly make the connection between ringing the bell and opening the door and soon they’ll make the connection with asking to go potty.
Can the activator be put on the floor for my dog to step on?
Yes. Some dog owners prefer to install the activator on the floor, and that is just fine. Most dogs seem to have an easier time activating the button by bumping it with their nose, but some prefer to tap it with a paw or step on it. Either way works!
Where can I get more adhesive stickers for my activator?
You can use any type of command strip to mount your Smart Bell, but if you would like additional round 3m stickers like the ones that come with the unit, just let us know at team@mightypaw.com.
My Smart Bell comes with screws, but I am not sure how to install it?
No worries fam! You can find the instructions
here!
I want to move my activator but it’s really hard to get off the wall. What’s the trick?
We designed our bell to stay securely on the wall even with constant abuse from your pup, which can make it hard to remove. But don’t worry, we have some tricks. We recommend using a hair dryer to heat and loosen the adhesive and then a putty knife (or something similar) or gentry pry it away from the wall.
I am worried that the adhesive will damage my wall. Is there a solution to this?
For delicate walls and surfaces, we recommend using 3m Command strips. These are designed to be strong and easily pull out from behind the unit if you need to remove it.
How Do I Measure My Dog For The Mighty Paw Harnesses?
You'll always want to measure around your dog's neck and chest.
Simply use the dotted lines in the measurement graphics we include with all of our harness product listings as reference points. That's where you'll want to measure.
It's easiest to use a soft measuring tape on your pup, but you can also get accurate measurements using a piece of string or ribbon and a ruler.
Place the string around your dog's neck and the chest area right behind the front legs, respectively. Use your fingers to mark the length on the string, then place that amount of string along a ruler to get its length in inches.
Are The Harnesses Padded To Avoid Chafing?
Yes, all our harnesses are padded.
Do The Dog Sport Harnesses Work With The Seat Belts, Or Do You Have To Get The Vehicle Safety Harness?
The Dog Sport Harnesses work with the seat belts.
However, our Vehicle Safety Harness is specially designed for your dog’s safety on car rides: We’ve performed in-house force testing, applied reinforced cross-stitching throughout, and used a wider padded chest piece.
Can I Add Tags To The Harnesses?
Yes, all our harnesses come with D-rings for tags.
Tip: Use our dog tag carabiner clips to easily attach your pup's tags and switch them out between their different collars and harnesses.
Do The Harnesses Fit Toy Size Dogs?
Unfortunately, our harnesses don’t fit toy size dogs. Our smallest size harness is the X-Small Sport Dog Harness with the following sizing: Neck 12”, Chest 17”-20”.
Can The Harnesses Be Washed? How?
Yes, our harnesses can be washed either by hand or in the washing machine on the cold and gentle cycle. We recommend air-drying them as opposed to using a dryer.
Do The Harnesses Have To Be Pulled Over A Dog’s Head?
No, they don’t! Our Sport Harnesses have quick release buckles to help you easily put them on and around your dog’s neck instead of pulling them over the head.
Are The Leash Attachments Metal?
Yes, all the hardware is made of metal.
Is The Vehicle Safety Harness Crash-Tested?
It has not gone through the detailed crash test. However, we are proud to say that our Vehicle Safety Harness is specially designed for your dog’s safety on car rides: We spared no expense and applied reinforced cross-stitching throughout and used all metal hardware as well as a wider padded chest piece.
What’s The Weight Limit On The Long Leash?
The long leash has been force tested to withstand 225kgs (496lbs) of force.
Why Is There No Handle On The Check Cord?
The Check Cord doesn’t feature a built-in handle because it’s designed for off-leash training, field training, and hunting outside. The lack of a handle ensures that it doesn’t catch on underbrush, rocks, or similar things. However, it’s easy to tie a handle for added support.
What’s The Weight Limit On The Check Cord?
Our check cord has been force tested to withstand 200kgs (440lbs) of force.
How Do I Treat My Leather Leashes?
To keep your leather leashes looking their best throughout the years, you should treat them with leather conditioner or saddle soap every so often.
If your leather leash gets wet, wipe it down with a soft cloth and then treat it with the conditioner or soap.
Let it dry and you'll soon be ready to head out on more adventures with your best furry friend(s)!
What’s The Length And Width Of The Leashes?
The original Hands-Free Dog Leash comes in a 36” (3 ft) and 48” (4 ft) bungee leash that stretches an additional 16” (1.3 ft). The leash is 1” wide.
The Hands-Free Bungee Leash 2.0 is available in a 50" (4'2") length that stretches to 75" (6'25").
What’s The Maximum Dog Weight These Leashes Will Support?
Our Hands-Free Leashes work best for dogs between 30-100 lbs.
Can You Just Buy The Leash Portion Without The Belt?
You can buy the leash and the belt for the original Hands-Free Leash set separately here on MightyPaw.com (not on Amazon).
We don't offer the option of separate leash and belt purchases for the Hands-Free Bungee Leash 2.0.
How Many D-Rings Are On The Waist Belt?
There are 2 separate D-Rings on the waist belt of the original Hands-Free Leash Set, one of which rotates.
There is 1 D-Ring on the Hands-Free Bungee Leash 2.0 as well as 2 metal safety clasps you can attach your leash to.
What’s The Smallest Waist Size The Belts Can Adjust To?
The belt on the original Hands-Free Leash Set accommodates 26” to 42” waist sizes.
The belt on the Hands-Free Bungee Leash 2.0 adjusts from 27" to 48".
Can I Use The Hands-Free Leashes & Belts To Walk & Hike Instead Of Running?
Absolutely! You can enjoy the hands-free experience at any pace you’d like.
How Do I Use The Mighty Paw Martingale Collars?
We carry several different types of Martingale Collars. While they’re made of different materials, the concept is the same for all. They consist of 2 different size loops which help teach polite leash walking and reduce your dog’s pulling on leash.
Here’s how it works:
Put the Martingale collar up high around your dog’s neck and make sure that the smaller loop sits behind your dog’s ears.
Next, clip their leash to the D-ring on the smaller loop. That higher position of the collar on your dog’s neck gives you a lot more control over their head as you’d have with a lower position around your dog’s neck.
When your dog pulls, you want to let them know that this behavior is not OK. To do that, give a quick tug on the leash.
This tightens the smaller loop the leash is attached to and gives your dog the cue to stop pulling.
Remember to release the tension on the leash after you give the tug.
Can The Martingale Collars Be Worn At All Times?
The martingale collar is a training collar and should only be worn during training sessions and walks or when supervised.
Can You Attach Dog Tags To The Martingale Dog Collar 2.0?
Yes, you sure can, ideally with our dog tag carabiner clips (3 pack)!
How Do I Treat My Leather Collars?
To keep your leather collars looking their best throughout the years, you should treat them with leather conditioner or saddle soap every so often.
If your leather collar gets wet, wipe it down with a soft cloth and then treat it with the conditioner or soap.
Let it dry and you'll soon be ready to head out on more adventures with your best furry friend(s)!
How To Use The Mighty Paw Martingale Collars
We carry several different types of Martingale Collars. While they’re made of different materials, the concept is the same for all. They consist of 2 different size loops which help teach polite leash walking and reduce your dog’s pulling on leash.
Here’s how it works:
Put the Martingale collar up high around your dog’s neck and make sure that the smaller loop sits behind your dog’s ears.
Next, clip their leash to the D-ring on the smaller loop. That higher position of the collar on your dog’s neck gives you a lot more control over their head as you’d have with a lower position around your dog’s neck.
When your dog pulls, you want to let them know that this behavior is not OK. To do that, give a quick tug on the leash.
This tightens the smaller loop the leash is attached to and gives your dog the cue to stop pulling.
Remember to release the tension on the leash after you give the tug.
Why Do I Need A Dog Seat Belt System?
Our dog seatbelt systems keep your dog safe and confined, resulting in a distraction-free driving experience. In the event of an accident, it is also safer for your pup.
I Can’t Find My Latch Bar. Where Is It Located?
We designed our product using the same specifications used for securing child car seats. In 2000, the federal government (FMVSS) required that all vehicles be manufactured using latch bar anchor points. These latch bars are located inside the backseat crease of your vehicle, generally near the seat belt buckles.
Does The Latch Bar Seat Belt Work On The Front Seat?
No, the Latch Bar Dog Seat Belt only works in the back seat area.
Options for the front seat area are the Headrest Dog Seat Belt and the Buckle Dog Seat Belt.
All of our Dog Seat Belts work best in combination with our Vehicle Safety Harness.
How Much Dog Weight Does The Latch Bar Seat Belt Support/For Which Size Dog Does It Work?
The carabiner is made of extra strong, yet lightweight, aviation aluminum with a Max Force Tension of 400 kg (850 lbs). It’s safe to use for dogs weighing up to 110 lbs.
Can My Dog Lie Down On The Backseat When Wearing The Harness And A Seatbelt?
Yes, absolutely! The straps are adjustable and extend from 16” to 26”.
The chew proof seat belt is available in 3 different lengths: 16", 24" and 32".
Do I Need To Use An Approved Vehicle Harness With My Safety Belt?
We recommend using our Vehicle Safety Harness attached via a rear leash attachment for improved comfort and safety.
Are Your Belts Universal? Do They Fit In All Vehicles?
Our belts are designed to be universal, but if for any reason you are having trouble fitting it in your vehicle, reach out to us at team@mightypaw.com. We will make it right, guarenteed.
Are Your Safety Belts Tested?
Our seatbelts have been force tested to exceed 850+ lbs of force.
Are Your Safety Belts Adjustable?
All of our nylon belts (safety belt, seat belt for buckle, and headrest seat belt) are all adjustable. We also carry various chew-proof seatbelts.
Does Mighty Paw Have A Chew-Proof Seat Belt?
We sure do! Our Chew Proof Dog Car Safety Belt is made of 2.34 mm thick stainless steel wire cable and comes in 3 sizes (16”, 24”, and 32”). The belt attaches to the vehicle latch bar in the backseat area.
How Many Bags Are In A 40 Roll Poop Bag Box?
A 40 roll box comes with 600 poop bags. 8 rolls feature 120 bags.
How Do The Poop Bags Degrade?
Our oxo-biodegradable bags are made with EPI (Environmental Products, Inc.) technology, which allows treated plastic to decompose and degrade faster and fully.
The packaging (box) is made from recycled materials.
What Size Phone Fits Into The Original Mighty Paw Treat Pouch?
The phone pocket in the back of our original Dog Treat Pouch comfortably holds phones up to 3 ¾ “ in width, 6.5” in length, and 0.5” in depth.
How Do I Use The Mighty Paw Lick Pad?
Our Lick Pad features strong suction cups on the back for a secure hold on vertical surfaces like walls or large kitchen appliances like your fridge or dishwasher.
You can even use it on your shower walls to keep your pup distracted and busy during bath time!
Smear soft food on one or all of its 4 quadrants and then let your pup lick it off! For example, pb, pumpkin purée, ground raw dog food, yogurt or baby food.
Once your pup's done licking the mat, you can simply place it on your top rack in the dishwasher. Easy peasy!
Which Size Bowl Does The Slow Feeder Insert Fit Into?
Our Slow Feed Dog Bowl Insert fits perfectly into our medium size stainless steel bowls. It also fits into dog bowls with a diameter of 7".
How Does The Lick Pad Help With Bath Time?
The Lick Pad distracts your dog(s) during bath time!
Here's how it works: Run the suction cups on the back of the Lick Pad under a little water so they're not completely dry, then attach the Lick Pad to your tile-or glass shower- or bathtub enclosure.
Smear your dog's favorite soft food onto the different quadrants of the Lick Pad to keep your pup busy licking it off.
You can use peanut butter, yogurt, pumpkin puree, raw or canned dog food or even baby food.
How Is The Grooming Rake Different From The Grooming Brush?
The Grooming Rake is a 2-in-1 dual sided comb that can be used to demat, untangle, thin and de-shed your dog's fur, particularly thick coats and long hair.
The Grooming Brush is a bristle brush that's great to remove your dog's dead undercoat and improves the circulation in your dog's skin. It works particularly well for dogs with short hair and smooth coats.
What's The Difference Between The Dog Grooming Shears And The Dog Grooming Scissors?
Both Shears and Scissors are made of stainless-steel blades and feature anti-slip handles, a pinch-preventing bumper, an ergonomic finger rest as well as removable finger ring inserts to properly fit your hand to the shears.
The Grooming Scissors come as a set of 6.2" and 7.2" scissors.
The Grooming Shears come as a set of 5.5" and 6.5" shears.
Where Are The Mighty Paw Naturals Yak Cheese Dog Chews Sourced?
Our Yak Cheese Dog Chews are sourced from Nepalese dairy farmers, and then they're shipped to our Mighty Paw headquarters here in Rochester, NY where we hand-inspect and package them.
How Many Calories Are In A Yak Cheese Dog Chew?
Fat - 9 cal
Carb - 4 cal
Protein - 272 cal.
The total is 285 calories per 100g serving (~1 stick).
How Do I Turn The Yak Cheese Chew End Piece Into A Crunchy Cheese Puff?
Good question, you definitely don’t want to waste the end piece!
Here's how to go about it: Soak it in water for 5 minutes, then microwave it for 45-60 seconds. Your dog will enjoy a delicious crunchy cheese puff.
What Are Bully Sticks Made Of?
Bully Sticks are made of dried beef pizzles (beef penis). It may sound gross to you, but dogs LOVE them! Plus, they're naturally rich in protein which is important for bone and muscle growth.
Why Are Pig Ears Great For Joint Health?
Pig Ears are made of nothing but dried pig ears, which consist mostly of cartilage. That's naturally rich in glucosamine and chondroitin, which helps repair joints and alleviates pain related to arthritis.
Are Your Chews Made In A Facility Where Peanuts Are Processed?
No, the facilities where our chews are made don't process anything related to peanuts.
What Are The Carabiner Clips Made Of?
Our carabiner clips are made of aviation aluminum, the same material that rock climbers use and trust. They're force tested to withstand 850+ lbs.
Do The Mighty Paw Carabiners Lock?
No, our carabiners don't lock.
I Ordered The Wrong Size Gear. How Can I Exchange It?
We offer a 90 day, no-questions-asked customer satisfaction guarantee. Just reach out to us at team@mightypaw.com with proof of purchase and we’ll make it right.
Is There A Phone Number To Reach Customer Support At Mighty Paw?
We currently don’t offer live phone support, but you can leave a voicemail message at the following number: (585) 397-7291. We’ll get back to you asap.
Where Are Your Items Manufactured?
Mighty Paw is an American owned and operated company based out of our hometown of Rochester, NY. It is right here in the USA where the products are designed and quality tested (usually on our family pup Barley). We have several manufacturing partners with the majority of production in state of the art facilities in Dongguan, China. While we do have strategic partnerships overseas, all of our warehouses and operations are located right here in the US and purchasing our products supports jobs here at home!
Is There A Phone Number To Reach Customer Support At Mighty Paw?
We currently don’t offer live phone support, but you can leave a voicemail message at the following number: (585) 397-7291. We’ll get back to you asap during our regular business hours: Mon - Fri 8:00 am - 5:00 pm EST.
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