Mighty Paw is an American-owned and operated company based in our hometown of Rochester, NY, right here in the USA. We design and quality test all of our products here, originally alongside our beloved family pup, Barley.

Our products are thoughtfully sourced from select locations around the world. Our signature Yak Cheese Dog Chews are handcrafted by dairy farmers in Nepal, following an ancient Himalayan recipe. Once shipped to our US headquarters in Rochester, NY, we hand-inspect and bag them ourselves to ensure premium quality. Our supplements, antlers, and peanut butter are proudly made in the USA, while our gourmet treats come from trusted partners in South America. Other Mighty Paw products are manufactured in state-of-the-art facilities in Dongguan, China. No matter the origin, every Mighty Paw product undergoes rigorous quality control at our Rochester headquarters before reaching your doorstep.

We offer a limited, lifetime-of-the-product warranty on items purchased through our website. This means we'll cover manufacturing defects and functional issues for as long as the product is expected to last under normal use. It does not cover normal wear and tear, damage from misuse, or cosmetic changes.

To make a claim, email team@mightypaw.com with your order number and a photo of the issue. See full policy

Everyone at Mighty Paw is dedicated to you and your dog's happiness, so we offer a 30 -day, no-questions-asked satisfaction guarantee. If you are not completely satisfied with your purchase within the first 30 days, just contact our customer support team and we will arrange a refund or replacement for you.

Orders are processed within 1 business day and shipped via USPS.

Free Shipping (orders $24.99+) — 2–5 business days
Standard Shipping ($6.95 for orders under $24.99) — 2–5 business days

We only ship within the US. Delivery times are estimates and may vary during holidays, severe weather, or carrier delays. You'll receive a tracking email once your order ships.

Once your order ships, you'll receive an email with your tracking number and a link to follow your package in real time. You can also check your order status anytime by logging into your Mighty Paw account.

Don't have an account? No worries — just reply to your order confirmation email or contact team@mightypaw.com with your order number.

To cancel or make changes to your order, contact us at team@mightypaw.com as soon as possible.

If your order hasn't been picked and packed yet (usually within a few hours of placing it), we'll do our best to update or cancel it for you. Once shipped, we're unable to make changes — but no worries! You can still return it under our 30-day satisfaction guarantee.

Our website listings do not include tax, this is calculated at checkout and based on shipping location.

Orders with multiple items may ship in separate packages — check your tracking email to see if you have more than one shipment on the way. If an item is genuinely missing, email team@mightypaw.com with your order number, the missing product name, and your shipping address. We'll investigate and get it sorted within 1–2 business days.

We're sorry about that! Please email team@mightypaw.com within 48 hours of delivery with your order number and a photo of the damage (both the product and packaging). We'll arrange a replacement or full refund — no need to return the damaged item.

We're sorry to hear that! Our limited lifetime warranty covers manufacturing defects and functional issues. Just email team@mightypaw.com with your order number and a photo of the issue, and we'll arrange a replacement or refund. For products that arrived damaged in transit, please contact us within 48 hours of delivery.

First, check around your delivery area (porches, side doors, with neighbours). Sometimes carriers mark packages delivered a little early. If it's been 48 hours and there's still no sign of your order, contact us at team@mightypaw.com with your order number and we'll launch an investigation and get a replacement or refund sorted for you.

Oops — that's on us! Please email team@mightypaw.com with your order number and a photo of what you received. We'll ship the correct item right away at no extra cost, and you won't need to return the incorrect one.

Orders are processed within 1 business day and typically arrive in 2–5 business days via USPS. During peak periods (holidays, sales events), processing may take an extra day or two. Severe weather or carrier delays can also affect delivery. Check your tracking link for the latest status — and if anything looks off, contact us and we'll investigate.

Contact us at team@mightypaw.com immediately with your order number and the correct address. If your order hasn't shipped yet, we can update it. Once shipped, unfortunately we can't redirect the parcel, but we'll work with you on next steps if the delivery is unsuccessful.

We currently ship to the United States from our website. Customers in Canada, UK and EU can find select Mighty Paw products on Amazon in their region. For other international enquiries, please contact team@mightypaw.com and we'll do our best to help.

All products can be returned within 30 days of purchase, even if your pup has tried them — as long as they've been used as intended. We cover defects, malfunctions, sizing issues, and products your dog simply didn't take to. We don't cover obvious misuse or lost items.

To start a return, email team@mightypaw.com with your order number and reason. We'll provide a return label or, in many cases, issue a refund without requiring the item back. Refunds are processed within 3–5 business days.

Contact us at team@mightypaw.com within 30 days of purchase with your order number and reason for return. We'll provide a prepaid return label or, in many cases, issue a refund without requiring the item back. Refunds are processed within 3–5 business days of approval and may take an additional 5–10 business days to appear on your statement, depending on your bank.

To process a return or warranty claim, we kindly ask you to provide proof of purchase. This can be in the form of an order number, receipt, or any other documentation that verifies your purchase from Mighty Paw. We may also ask you for photo evidence of the issue you're experiencing to better understand and address the problem. Our Customer Service team will guide you through the process and ensure a smooth resolution.

If you have any further questions or need assistance, please don't hesitate to reach out to our dedicated Customer Service team. We're here to help!

In the event that a product you received as a gift is not suitable, we would be pleased to coordinate an exchange.

All returns must be made within thirty days of purchase. To make a return, kindly contact us here.

For more information on returns, please view our returns policy here.

Our Subscribe & Save program delivers your pup's favourites on your schedule — every 1-4 months — and you'll save on every order. You cancel anytime from your account, or contact us at team@mightypaw.com for delivery frequency or product adjustments in your subscription. No commitments, no hassle.

Log into your Mighty Paw account and head to 'Manage Subscriptions.' From there, you can cancel, pause, and skip a delivery. If you'd like to change the delivery frequency or adjust the products in your subscription - contact us and we'll be happy to help. Changes take effect immediately. If you don't have an account, reach out to team@mightypaw.com and we'll sort it out.

Absolutely! Log into your Mighty Paw account and navigate to 'Manage Subscriptions.' From there you can skip your next delivery. If you'd like to change the delivery frequency or adjust the products in your subscription - contact us and we'll be happy to help. All changes take effect immediately — just make sure to update before your next order processes.

No worries — it happens! Log into your Mighty Paw account, go to 'Manage Subscriptions,' and cancel the subscription immediately. If an order has already been placed, contact us at team@mightypaw.com and we'll cancel it and arrange a full refund. We'll never charge you for something you didn't intend to order.

Simply click the "unsubscribe" button at the bottom of any email. Alternatively visit your account to opt out of email / text communications. If you experience any issues, kindly reach out to our Customer Service team.

Jump over to https://mightypaw.com/account/login to recover your password!

Sign up at mightypaw.com/pages/rewards to start earning. You earn points on every purchase, plus bonus points for creating an account, social follows, and referrals.

To redeem: log into your rewards account → click 'Redeem Now' → copy the discount code → enter at checkout. Points don't expire as long as your account stays active.

Every product page includes a detailed sizing guide with measurements. For harnesses and collars, measure your dog's chest girth and neck circumference with a soft tape measure. For chews and treats, we recommend sizing based on your dog's weight — our product descriptions include weight range guidelines. Still unsure? Send us your dog's breed and weight at team@mightypaw.com and we'll help you pick the perfect fit.

Store chews in a cool, dry place. A light white dusting is natural and safe (it's dried milk protein, not mould). To soften smaller leftover pieces, microwave for 30–45 seconds and let cool completely before giving to your dog — they'll puff up into a crunchy treat! Always supervise your dog while chewing, and choose the right size for your dog's weight as noted on the packaging.

Pair your Smart Bell by pressing the button on the transmitter and receiver simultaneously until you hear a chime. Place the button at your dog's nose height by the door. If the bell stops working, try re-pairing.

Watch our full setup video

For additional help, contact team@mightypaw.com.

Check that the code hasn't expired and is entered exactly as shown (codes are case-sensitive). Most promo codes can't be combined with other offers or subscription discounts. If you're still having trouble, contact us at team@mightypaw.com with the code and your cart details, and we'll get it sorted.

Your pup's safety is our top priority. If your dog shows any signs of an adverse reaction (vomiting, diarrhea, lethargy, or allergic symptoms), discontinue use immediately and consult your veterinarian. Then please contact us at team@mightypaw.com with your order number, the product involved, and details of the reaction. We take every report seriously and will work with you on next steps.

We're always open to new partnerships and opportunities. To apply, please submit a form to our Wholesale team so that we can understand you and your business. https://wholesale.mightypaw.com/password

You can submit a contact form here and we will pass your details onto our PR team and influencer manager.

Try clearing your browser cache, using a different browser, or switching from mobile to desktop (or vice versa). If you're having issues adding items to your cart or completing checkout, it may be a temporary glitch — refreshing the page usually helps.

Still stuck? Contact us at team@mightypaw.com and we'll assist you.