Director of Brand Management- Full Time

We are Mighty Paw -- a dog products company based in Victor, NY, and we’re looking for a full-time customer service / admin assistant for our company. We're a close-knit, small business that is laser focused on serving our customers and building our brand. We want you to join us! 

Responsibilities:

• Help develop and maintain brand integrity
• Answer customer questions through email and social media platforms
• Further enhance our world class customer service and 90-day guarantee
• Engage with customers through social media including Facebook, Instagram, blogs and other platforms
• Contribute to and help implement our current social media calendar
• Grow our followers on Facebook & Instagram and expand into new platforms
• Develop various creative work for Facebook and Instagram
• Create content schedule, posts and engagement in our Facebook Group
• Execute social media projects based on direction of project manager
• Work with Instagram influencers to coordinate promotions and giveaways
• Work with influencers to grow our affiliate program
• General administrative support
• Creating FBA labels
• Work with warehouse manager to manage inventory
• Work within timelines, handle workflow and communicate with the marketing team
• Create and grow a program to give back to animal shelters

Professional Skills and Requirements

• Must love dogs! :)
• Minimum 2 years professional working experience
• Skilled in communication, writing and customer service
• Self-motivated attitude
• Attention to detail and accuracy
• Creative and persistent problem solver

Additional Skill Sets of Interest

• Social media design and management (Facebook, Instagram, Twitter, Pinterest)
• Photography
• Email marketing
• Knowledge of dog behavior/training
• Experience with dog products

Salary based on experience. Flexible working hours. Must be able to work in Victor, NY. Please submit a cover letter, resume and a portfolio of work by Sept. 15. Send to Corey at info@mightypaw.com

Warehouse Manager- Full Time

We are Mighty Paw - a dog products company based in Victor, NY, and we’re looking for a full-time warehouse manager for our company. We're a close-knit, small business that is laser focused on serving our customers and building our brand. We want you to join us! 

Responsibilities:

• Inventory management lead across all platforms
• Inventory management of all shipping supplies
• Maintain receiving, warehousing and distribution operations
• Fulfill orders through various platforms (Shipstation, Shopify, wholesale, Amazon, Chewy.com, Wal-Mart, Etsy, etc.)
• Maintain physical condition of warehouse - inspecting equipment, organization, storage, etc.
• Handling all returns 
• Work with wholesale manager to send sample products to new accounts
• Mail gift code postcards to animal shelters
• Help develop and maintain brand integrity
• General customer service support 
• General administrative support 

Professional Skills and Requirements

• Must love dogs! :)
• Minimum 2 years professional working experience
• Skilled in communication and managing processes
• Self-motivated attitude
• Attention to detail and accuracy
• Creative and persistent problem solver
• Physically able to lift up to 50 pounds and work on your feet

Additional Skill Sets of Interest

• Warehouse experience
• Equipment maintenance
• Knowledge of dog behavior/training
• Experience with dog products

Salary based on experience. Flexible working hours. Must be able to work in Victor, NY. Please submit a cover letter and resume by Sept. 15. Send to Corey at info@mightypaw.com